Marketing Account Manager
We’re hiring a Marketing Account Manager to own the day-to-day management of client accounts across email and lifecycle marketing initiatives.
This is a core role at Vyber. You’ll be responsible for keeping accounts running smoothly, translating strategy into execution, managing timelines, and serving as the primary point of contact for clients. You’ll work directly with the founder and coordinate with internal and external execution partners.
This is a hands-on role. You’ll own client relationships and strategy, but you’ll also roll up your sleeves reviewing decks, coordinating execution with the team, attending pitches, and stepping in to move work forward when needed. If you prefer clearly defined lanes and strictly scoped responsibilities, this likely won’t be the right role for you.
This role can flex slightly based on experience, but the core focus is account ownership, marketing management, and project operations.
Account Management & Client Operations (50–60%)
• Serve as the primary day-to-day contact for assigned clients
• Run weekly client calls and manage ongoing communication
• Own timelines, deliverables, and follow-through across accounts
• Ensure work is aligned with strategy and client expectations
• Maintain high standards for organization and responsiveness
Email & Lifecycle Marketing (25–30%)
• Manage email marketing programs including campaigns, flows, and calendars
• Coordinate with copy, design, and technical teammates
• Review performance and surface insights, learnings, and next steps
• Support SMS and broader lifecycle initiatives as needed
Project Management & Process Improvement (15–20%)
• Manage tasks and workflows across tools and teams
• Help improve internal processes and account systems
• Anticipate risks, flag issues early, and propose solutions
• Keep accounts moving efficiently without things slipping
• 2–5+ years experience in marketing account management, lifecycle marketing, or agency experience (a plus, but not required)
• Experience managing multiple accounts and deadlines simultaneously
• Clear, confident written and verbal communication skills
• Highly organized, proactive, and detail-oriented
• Comfortable owning work end-to-end rather than waiting for direction
